Skip to main content
Log inJoin early access

NDIS and support

Support network

Your support network extends beyond paid providers. CareFile keeps family members, carers, and informal support people organised – with their roles, relationships, and contact details clearly recorded.

Support network

Ella Green

Carer · Sister

Emergency contact

Michael Tan

Informal support · Friend

Limited access

John Taylor

Guardian · Father

Full access

What is included

  • Family members and their roles
  • Informal carers and support people
  • Trusted contacts for emergencies
  • Guardians and decision-makers
  • Support roles and responsibilities

Why it matters

Care is rarely one provider

For most NDIS participants, family and informal supports do significant work. Recording their roles alongside paid providers gives a complete picture of care.

Emergency situations require quick contact

When things go wrong, knowing who to call and what role they play is critical. CareFile keeps your trusted people clearly accessible.

Useful for new providers and handovers

When a new support coordinator or provider joins your team, a clear support network record helps them understand who is involved and how.

Related features

NDIS and support

Providers and care team

Managing multiple providers is one of the most demanding parts of NDIS participation. CareFile organises every provider and care team member – with contact details, service agreements, and notes – so nothing falls through the gaps.

NDIS and support

Local contacts

Local area contacts – LACs, community organisations, advocacy services, and local government resources – are often hard to find when you need them. CareFile keeps them organised and accessible.

Control and sharing

Emergency access

In a medical emergency, the right information in the right hands can change outcomes. CareFile lets you designate trusted people who can access your essential health information when you cannot provide it yourself.

← All features

Get started

Ready for your next review or appointment.

Join early access and start adding what matters most – your NDIS plan, health records, key IDs, and the providers you work with.

Sign in