How it works

Set it up once. Use it every time it matters.

The first ten minutes are typing in what you already have. After that, opening CareFile before a review, appointment, or handover replaces the searching, the explaining, and the rebuilding from scratch.

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Step 1

The first ten minutes

The hardest part of CareFile is the first ten minutes: typing in what you already have.

Most people get a useful version of their personal health passport in that time.

That is the passport. It is enough for most appointments and enough to share with a new provider on day one.

What you would add first:

Your Medicare number, IHI, and NDIS number

Your GP and main specialists

Your current medicines, or a photo of the list from your pharmacy

Your allergies and any conditions you are regularly asked about

Your emergency contact

Passport basics

Useful in ten minutes

Medicare**** 2456

NDIS****** 992

GPDr Sarah Nguyen

MedicineSertraline 50mg

EmergencyElla Green

Step 2

Then you build on it

You do not need everything on day one. People add to CareFile as things come up: a new diagnosis, a hospital admission, a letter from a specialist, a new support worker.

Three things happen as you build:

Documents get linked to the records they relate to.A psychiatrist's letter sits with the condition it is about. An OT report sits with the goal it supports.

Your timeline becomes searchable."When was the last time I saw Dr Nguyen?" stops being a guess.

What is shareable becomes shareable.Once a section is in, you can share it with the right person. Each person sees what they need; nothing more.

Step 3

What it looks like in use

The work is front-loaded. After setup, the moments CareFile is built for look different.

What changes in the moment:

Before an NDIS reviewOpen the plan section, tick off the evidence you have gathered across the year, and share the right slice with your coordinator.

At a new specialist appointmentOpen your passport, show reception the details they need, and give the specialist your current medicines before they ask.

When a new support worker startsShare communication preferences, what helps, what does not, and who else is involved.

For more of the situations CareFile is built for, see When you'd use CareFile.

CareFile - your record

Key identifiers

4 stored

Medicare ****

IHI ********

NDIS ******

Health records

12 entries

PTSD

Sertraline 50mg

Penicillin allergy

Documents

9 linked

Psychiatrist letter

OT report

NDIS plan

Access

3 active

Jordan Lee

Dr Sarah Nguyen

Ella Green

Step 4

Keeping it current

The thing most participants tell us they wish they had done sooner is updating their record as things happen, rather than rebuilding it before each review.

None of this is mandatory. But the participants who use CareFile well treat it as a habit, not a project.

A few habits that make this easier:

Add a new medicine the day it is prescribed.Thirty seconds. Saves you from forgetting the dose change later.

Upload a letter or report when it arrives.Link it to the relevant condition while the context is fresh.

Update your providers list when one changes.Especially useful for emergency access: the right GP, not last year's GP.

Get started

Start with what you already know.

Open CareFile, add your name, your Medicare number, your GP, and your current medicines. Ten minutes from now, you will have something usable.

The rest is just keeping it current.

Join early access