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Pricing

Free early access. Simple paid plans later.

CareFile is not charging invited early access users while the first release is being shaped. These are the pricing targets being tested before paid launch.

Pricing direction

The target is useful, affordable, and not locked in.

These prices are not checkout prices yet. They are the working direction so participants and carers can see the shape of the future paid product before joining early access.

Early access

$0

during early access

For invited participants, carers, and supporters helping shape the first release.

  • Core profile, medicines, allergies, conditions, supports, and documents
  • Early feedback prompts and product-shaping interviews
  • No payment required during early access
Join early access

Personal

$9

per month target

A likely future plan for one person keeping their health and support record organised.

  • Personal health passport and emergency details
  • Documents, evidence packs, and appointment preparation
  • Selective sharing and export options
See how it works

Care circle

$15

per month target

A likely future plan for a participant and the family, carers, or trusted helpers around them.

  • Everything in Personal
  • Carer and helper access patterns
  • Shared preparation for reviews, handovers, and appointments
Read about sharing

Provider pilot

Invite only

after participant controls mature

For support coordinators, providers, and organisations only after consent and access boundaries are ready.

  • No provider self-serve pricing yet
  • Participant consent comes first
  • Scoped pilots before broader provider use
Contact CareFile

Important notes

Pricing should reduce anxiety, not create new risk.

CareFile handles health, disability, and support information, so the pricing model needs to be plain about what it does and does not promise.

A free basic path is the goal

CareFile should keep a useful free path for essentials such as emergency details, core profile information, and export. The paid plan should add depth, not hold basic safety hostage.

About NDIS funding

CareFile is not part of the NDIS and cannot tell you whether your plan will fund it. If you want to use NDIS funding, check with your plan manager, support coordinator, or my NDIS contact.

No lock-in direction

The pricing direction is monthly, export-friendly, and cancellation-safe. Your information should remain accessible for export if you stop paying.

Questions

A few things people usually want to know.

Is early access free?

Yes. Invited early access users are not charged while CareFile is being shaped and tested.

Are these final prices?

No. They are public pricing targets so people can understand the direction before joining early access.

Can I claim CareFile through my NDIS plan?

CareFile cannot decide that. NDIS funding depends on your plan, the current NDIS supports rules, and advice from your plan manager, support coordinator, or my NDIS contact.

Will carers need a separate subscription?

The intended Care circle plan is for one participant record with trusted helpers around it, rather than charging every helper separately.

Early access

Help shape the version people will actually pay for.

The clearest pricing will come from seeing which parts of CareFile people use, trust, and keep returning to.