CareFile guides
Plain-English guides for health and NDIS admin.
CareFile-written guides live here. The resources directory stays separate for external organisations, tools, and official links.
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The guide most people need before an NDIS review.
Use this as the main preparation page when a plan review or reassessment is coming up.
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Browse CareFile-written guides.
These pages are written by CareFile. For external organisations, official services, advocacy contacts, and directories, use the resources page.
Health identifiersWhat is an IHI in Australia?A plain-English guide to Individual Healthcare Identifiers, how they differ from Medicare numbers, and why they matter for matching health records.4 min readMedicines and costsUnderstanding the PBS Safety NetHow the PBS Safety Net works, what the annual threshold means, and how to keep track of medicine costs across the year.5 min readGetting startedUnderstanding the NDISThe NDIS funds supports for Australians with permanent disability – but how it works, who runs it, and what it covers isn't always obvious. This guide explains the basics clearly.5 min readGetting startedHow to apply for the NDISApplying for the NDIS takes preparation, but the process is straightforward once you know what to expect. This guide walks through each step from eligibility check to approved plan.6 min readPlan and fundingUnderstanding your NDIS planYour NDIS plan sets out your goals and the funding approved to meet them. Understanding how the categories work and what is flexible helps you make the most of what you have.7 min readPlan and fundingManaging your NDIS fundingGetting value from your NDIS plan means staying on top of your budget, keeping good records, and knowing what to do when things don't go to plan. This guide covers the practical side.6 min readPlan and fundingWhat the NDIS funds and does not fundOne of the hardest parts of the NDIS is understanding where the boundaries are. This guide explains what the NDIS usually funds, what it cannot fund, and why the answer is sometimes no even when something feels important.6 min readPlan and fundingReplacement supports explainedReplacement supports are one of the most misunderstood parts of the newer NDIS funding rules. This guide explains what they are, what they are not, and how to approach them carefully.5 min readRecords and reviewsHow to apply for more funding at reassessmentApplying for more funding is usually about showing what has changed, what the current plan is not covering, and why the extra support is needed now. This guide helps you prepare for that conversation clearly.6 min readRecords and reviewsEvidence that helps at NDIS reassessmentAt reassessment, better evidence is usually more important than more evidence. This guide explains what documents help most, what they should show, and how to make your information easier for the NDIA to use.6 min readGetting startedmyplace and my NDIS portal guidePortal confusion is common because the NDIS currently has more than one participant portal. This guide explains the difference between myplace and the my NDIS participant portal, and what you can expect from each.5 min readRecords and reviewsHow to organise NDIS documentsNDIS paperwork spreads quickly across downloads, portals, email attachments, and provider folders. This guide shows a simple way to keep it together without creating more admin.5 min readRecords and reviewsWhat to bring to an NDIS reviewNDIS reviews are easier when your information is ready before the meeting starts. This guide walks through what to bring, what to update, and what helps most when your needs have changed.5 min readProviders and communityCommunity services and NDIS providersSupport rarely comes from one place. NDIS providers, mainstream services, councils, advocacy groups, and community organisations can all be part of the picture. This guide helps you keep them straight.6 min readProviders and communityAdvocacy & RightsKnow your rights, understand your options, and find support when you need help speaking up for yourself or someone you care for.6 min read
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